Every order is made with care and sent out as quickly as possible. Our standard production time for all orders, big or small, is 5–10 working days.
Most smaller orders are completed sooner, but this window gives us enough time to make sure everything is produced to the highest standard.
Once dispatched, UK delivery usually takes 1–4 business days, depending on the service. Please allow a little extra time during busy periods.
All products are made to order.
If you have a deadline, we'll always do our best to help.
Where possible, we’ll email you a tracking number once your order has been dispatched. Tracking may take up to 24 hours to update.
We use Royal Mail First and Second Class, both tracked and untracked.
We care about the quality of everything we make and want you to be happy with your order. If something isn't right, contact us and we'll put it right quickly and fairly.
Please note:
Refunds for credit card payments will be issued to the same card. Once a return is received, refunds are processed within 5 working days. It may take a further 24–48 hours for your bank to show the payment.