Production times vary by product. For example, prints usually take 2–4 business days, photo books and mugs 5–10 business days, and calendars or planners 5–10 business days. Full production times are listed on each product page. Please also allow extra time for delivery.
Yes! For many items we can offer an express service. Please contact us before ordering to check availability.
Yes, we include a free design service with many products, so you don’t have to worry about layouts or formatting. Just send us your content and we’ll take care of the rest.
We recommend high-resolution JPEG or PDF files. If you’re not sure, just send us what you have — our design team can help.
Yes, you can! Whether it’s one personalised notebook or a whole set of mugs, we’re happy to help.
Currently we ship across the UK. If you need international delivery, please get in touch and we’ll try to help.
Please contact us within 48 hours with photos of the damage. We’ll arrange a replacement or refund.
Yes, and we even offer fundraising options where schools can earn money back on each order.